Kazananonline includes everyone who is interested in its products and services to its ecosystem as a customer, and considers their happiness as the most fundamental value. It aims to produce uninterrupted solutions by keeping all communication channels such as phone, e-mail, live chat, social media, face to face open after the sale as well as before. It approaches the feedback received from all these channels fairly, objectively and impartially and sees itself as an opportunity to improve. It attaches importance to the privacy of its customers’ personal data and adheres to these principles in all processes.